5 Critical Questions to Ask When Buying a New Business Phone System

5 Critical Questions to Ask When Buying a New Business Phone System
May 17, 2023

Are you in the market for a new phone system, but feeling overwhelmed by all the technical jargon and confusing options out there? Fear not, because we are here to guide you through the maze of phone systems and find the perfect fit for your needs. We understand that not everyone is an expert in telecommunications, which is why we pride ourselves on offering clear and concise explanations of all the features and benefits of our phone systems. 

Whether this is your first time buying a phone system or you're an experienced pro looking to upgrade, we are here to make the process as seamless and stress-free as possible. So, trust us to help you navigate the phone system minefield and find the perfect solution for you.

What is the Length of Contract, and Do You Have Flexible Contract Terms?

Choosing the right business phone system provider is important for the growth and success of your business. One question you should always ask is about the length of the contract and its flexibility. While some providers might offer long-term contracts, others might give you the option to choose shorter commitments or even monthly plans. Having the option to upgrade or downsize according to your business needs is crucial in a rapidly changing market. After all, your phones are one of the main conduits for communication with your customers and partners, and you need a system that can keep up. So, before making any decisions, always ask this question to ensure your business has the flexibility it needs to thrive.

What are the Additional Costs Associated with Setup and Equipment Fees?

When it comes to choosing a new business phone system provider, there's a lot to consider. While many companies might focus solely on the up-front cost of the equipment and setup fees, it's important to remember that there may be additional costs that aren't immediately apparent. That's why it's crucial to ask your provider about any other start-up costs that might apply over the course of your contract. From phones to servers to power adaptors, it's important to get a full picture of everything you'll need to purchase to use the service. You'll also want to find out whether your team will need to play a role in installing and setting up the system, and whether your provider will handle everything or if you'll need to source additional services separately. After all, you don't want to be caught off-guard by any unexpected expenses down the line.

What are Your Available Business Plans and Features?

With so many business phone system providers out there, it can be difficult to know where to begin. One important factor to consider is whether the provider offers a range of plans and features that suit your needs both now and in the future. You don't want to be stuck with a plan that doesn't give you the flexibility to scale up as your business grows. Another thing to keep in mind is whether the provider will be your single point of contact for access, or if you'll need to source that separately. By asking these questions upfront, you can ensure that you find the best provider to meet your business needs.

What Cabling Requirements will my New Business Phone System Have?

As you look into upgrading your business phone system, you might be wondering what cabling requirements you need to consider. The answer to this question is largely dependent on your office space. The good news is that you may not need to make any changes to your current cabling. Even if you do, don't worry! A trustworthy business phone system provider can send someone to your site to evaluate your situation and determine the best course of action. So, while cabling is an important consideration, it doesn't have to be a daunting one.

Will Your Business Phone System Cater for My Business Growth?

Are you worried that your phone system won’t be able to keep up with your company’s growth? It’s a common concern, but don't worry. The key is to find a system that can expand alongside your business. You want to focus on running your company, not worrying about whether your phone infrastructure can handle your growth. With the right system, you won't have to waste time and money switching providers and plans every time you outgrow your current one. Take the time to research and invest in a system that will be flexible enough to meet your needs now and into the future.

First-Class Telecommunications Services at Great Rates

In today's ever-evolving business world, being ahead of the curve is essential to success. That's where Telco Build comes in. Our premier business telecommunication marketplace are designed to keep your business ahead of the game. Getting the best contractors, vendors and suppliers, we help you find the right telecommunications contractor and/or supplier across New South Wales. Our years of experience have enabled us to become a highly trusted and dependable source of any of your telecommunications needs. Don't fall behind the competition - give us a call at 0400 6177 11 to request a quote and start experiencing the Telco Build difference today.