Latest Happenings: The Archive

Telecommunications have been developing drastically, and so did the technology that comes with them. There are telecom terms used to define them that some people might have a hard time understanding. Gone are the days when communications were referred to as just wired telephones. Today, it involves a whole range of information-transmitting technologies such as […]

Customer service is an integral element in growing and keeping a competitive edge in the telecommunications industry. This has not changed at all, but with new technological innovations come greater challenges to meet the demands and expectations of consumers. To ensure customer loyalty and attract more over time, it is crucial for key decision-makers to […]